Return & Refund Policy

Thank you for shopping with us. We want you to be satisfied with your purchase. Please review our return and refund policy below.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return, items must be:

• Unworn, unused, and in their original condition

• Free from stains, odors, pet hair, or damage

• Returned with any original tags and packaging, if applicable

We reserve the right to refuse returns that do not meet these requirements.

Non-Returnable Items

The following items are not eligible for return:

• Gift cards

• Final sale or clearance items

• Customized or personalized products

• Items returned more than 30 days after delivery

Return Process

To initiate a return, please contact us with your order number and reason for the return.

Once your return request is approved, we will provide instructions on how to return the item.

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos of the item and packaging

If approved, we will provide a replacement, store credit, or full refund at no additional cost to you.

Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Exchanges

We currently offer exchanges for items that arrive damaged, defective, or incorrect. If you need a different size or color, please contact us and we will do our best to assist you.

Late or Missing Refunds

If you have not received your refund after the stated processing period:

1. Check your bank account again.

2. Contact your credit card company, as it may take additional time for the refund to post.

3. Contact your bank for further information.

If you have completed these steps and still have not received your refund, please contact us.

Cancellations

Orders may be canceled within 12 hours of purchase. Once an order has entered production or has been shipped, it cannot be canceled.

Contact Us

If you have any questions about returns, refunds, or exchanges, please contact us through our store's contact page or customer support email.